Tenant Resources
Services

ELEVATORS

ELEVATOR SECURITY

Access cards must be used to for elevator access between the hours of 6:00 p.m. and 6:00 a.m., Monday through Friday, and from 6:00 p.m. on Friday to 6:00 a.m. on Monday.

FREIGHT ELEVATOR

The AT&T Tower has a freight elevator that runs from the 33rd floor down to parking level P-1. The elevator's weight capacity is 5,000 lbs and the dimensions are as follows: door width 48", door height 96", interior height 143", interior width 80", interior depth 74". Please coordinate access to the freight elevator with the Management Office by calling (612) 492-4868.

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FORMS

For your convenience, we have included downloadable documents that will expedite various building service requests. Hard copies of all forms are available from the Building Management Office as well.

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HVAC

AFTER-HOURS HVAC

$1.50 per hour per heat pump zone. HVAC hours are stated in the tenant's individual lease.

All requests for HVAC outside these stated hours will be billed to the tenant. To place an after-hour request, please submit a work order via the web-based Self Service Portal or contact the Building Management Office at (612) 492-4868.

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JANITORIAL SERVICES

Office areas are provided with janitorial service five days a week excluding holidays. Services include trash removal, dusting, mopping and vacuuming. Special requests may be arranged in advance by calling the Building Management Office at (612) 492-4868.

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LOADING DOCK

The loading dock entrance is located on Marquette Avenue and has a vehicle height restriction of 12'6". All deliveries of supplies, equipment, etc., must be made in single trucks (straight trucks), a maximum of 30 feet in length. No deliveries may be made in a semi-trailer.

Deliveries must be scheduled in advance by calling the building Management Office at (612) 492-4868. The delivery driver is required to have a valid driver's license or state ID, which will be checked before they are issued an access card for the freight elevator. Furniture or any type of bulk deliveries must be made outside of normal business hours.

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MAIL SERVICES

Incoming & Outgoing Mail

Mail slots are located on the 1st floor of the AT&T Tower in the low-rise elevator bank for outgoing mail. Mail is picked up at 5:00 p.m., Monday through Friday.

The mail room is located on level P1 of the parking ramp elevators. Incoming mail must be picked up from the mail room between 10:00 a.m. to 10:30 a.m. daily. The mail room is run by the US Postal Service and all policies and operating procedures are managed by them. If you have any questions or concerns you must contact the US Postal Service directly.

Express Mail Services

Express mail service (UPS, FedEx, and DHL) drop boxes are located on level P1 of the parking ramp elevators. Pick-up times are posted on the drop boxes.

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ON-DEMAND

It's an on demand world. Need a ride? A reservation? Food delivered? Click on the logos below. Any additional suggestions of local on demand services? Drop us a line.

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SERVICE REQUESTS

MAINTENANCE LINE INFORMATION

WEB-BASED MAINTENANCE WORK-ORDERS

  • AT&T Tower’s work order system is web-based and designed to ease the task of submitting work requests. The system allows us to track, prioritize and organize the information that is generated from these work requests, assisting us in achieving a trouble- free facility.
  • Please contact the Building Management Office to obtain a username and password.

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SIGNAGE & DIRECTORY

DIRECTORY LISTING

Electronic touch-screen directories are located on the first floor and skyway level of the AT&T Tower. Changes to the touch-screens can be made by contacting the Building Management Office at (612) 492-4868.

SIGNAGE

Tenants shall have a building standard tenant suite sign located at their main entrance. For individual suite signage and/or directory listing changes, please contact the Building Management Office.

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